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The Puppy Choosing Process

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Choosing a puppy is an exciting and wonderful time for potential new fur kid parents! Here at Southern Sun, our aim is to make the process as easy and enjoyable as possible. Everyone has different likes and dislikes, wishes and hopes about what puppy would suit them best. At no time will I allocate a puppy to a customer, but of course I will give my best advice and suggestions on which puppy would be most suitable so that all expectations are met.

For customers who aren’t able to choose their puppy in person, I offer video calls for you to meet us and of course the puppies! After visiting or meeting the puppies, a decision needs to be made within 24 hours as there will most likely other families waiting on your decision so they can have the opportunity to choose!

All our puppies will leave our family no earlier than 8 weeks of age, they will be vaccinated, wormed, microchipped and have their Vet Health Certificate. The final step of choosing a puppy is for the Purchase and De-sexing Agreement to be signed and returned to us. This includes my puppy health guarantee and de-sexing clause. NO PUPPY WILL LEAVE WITHOUT THIS BEING SIGNED!

If your puppy needs transport from us to you, I make all their travel bookings through DogTainers. I am a member of their breeder team and have a strong and successful relationship with them. Puppies will generally be flown with Virgin Airlines. The cost of shipping is at the customers expense and needs to be paid for no more than 24 hours after Dogtainers have sent the invoice for the flight.

Once the puppies leave us, their microchip details will be transferred to the customers name and address through my account at Central Animal Records, when you’ll receive an email/text message to accept the transfer. This needs to be accepted within 24 hours to not incur a fee of $50.

I encourage all customers to be part of our FB Messenger chat! It is only for people all over Australia who have a Southern Sun Puppy! We have an amazing crew of people who have the one thing in common, a SSMAS! Any question can be asked, any photo can be posted and of course ALL BRAGGING RIGHTS are a must! These are very cool little kids and we love seeing them all grow up!

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