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Privacy Policy

 

Last updated: 5 October 2026

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Southern Suns MAS respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, contact us or enquire about one of our puppies.

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1. Information we collect

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We may collect personal information that you provide to us, including:

  • Your name

  • Email address

  • Telephone number

  • General location

  • Information included in an enquiry, contact form, puppy wish list or application

  • Your preferences regarding a puppy or upcoming litter

  • Information about your household, lifestyle and suitability as a potential puppy owner

  • Your permission to receive email updates

  • Any other information you voluntarily provide to us

Our website may also automatically collect limited technical information, such as your IP address, browser type, device information, pages visited and cookie data.

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2. How we collect your information

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We may collect your information when you:

  • Submit a contact or puppy enquiry form

  • Join our puppy wish list

  • Ask to be notified about available puppies or future litters

  • Subscribe to email updates

  • Contact us by email, telephone, social media or another method

  • Interact with our website or email communications

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3. How we use your information

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We may use your personal information to:

  • Respond to your enquiry

  • Discuss your interest in a puppy

  • Assess whether one of our puppies may be suitable for your household

  • Contact you about current or upcoming litters and available puppies

  • Maintain our enquiry, subscriber and puppy-interest records

  • Provide updates that you have requested or consented to receive

  • Manage our relationship with puppy owners and prospective owners

  • Improve our website, services and communications

  • Meet our legal and administrative obligations

Submitting an enquiry does not guarantee the availability or allocation of a puppy.

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4. Email communications

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If you choose to receive updates, we may email you about current or upcoming litters, available puppies and relevant Southern Suns MAS news.

You can unsubscribe at any time by using the unsubscribe link included in our marketing emails or by contacting us directly.

Submitting a general enquiry does not automatically mean that you have consented to ongoing marketing. We will only send ongoing promotional updates where you have subscribed, requested updates or otherwise provided appropriate consent.

We may still send service-related communications when necessary to respond to an enquiry or manage an existing relationship with you.

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5. Disclosure of information

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We do not sell or rent your personal information.

We may disclose information only where reasonably necessary to:

  • Website, contact-management and email service providers, including Wix and email marketing platforms such as Brevo

  • Technology providers that help us operate our website and communications

  • Professional advisers or service providers assisting our business

  • Government, regulatory or law-enforcement authorities where required by law

  • Protect our legal rights or the safety of people or animals

These providers may process or store information in Australia or overseas. Their handling of information is governed by their own privacy policies and contractual obligations.

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6. Wix, cookies and third-party services

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Our website is hosted using Wix. Wix may collect and process technical information required to operate the website, forms, contact records, analytics and email services.

The website may use cookies and similar technologies to:

  • Operate essential website features

  • Remember visitor preferences

  • Understand website traffic and usage

  • Improve website performance

  • Support marketing or social-media features

You can restrict cookies through your browser settings, although some website features may not work correctly as a result.

Our website may contain links to third-party websites or social-media platforms. We are not responsible for the privacy practices or content of those external services.

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7. Storage and security

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We take reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification or disclosure.

Information may be stored in our Wix account, email accounts, email-marketing platform and secure business records. However, no electronic transmission or storage method is completely secure.

We retain personal information only for as long as reasonably required for the purpose for which it was collected, our ongoing relationship with you, or applicable legal and record-keeping requirements. Information that is no longer reasonably required will be deleted, de-identified or securely archived where practical.

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8. Accessing or correcting your information

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You may contact us to request access to the personal information we hold about you or to ask us to correct inaccurate or outdated information.

We may need to verify your identity before fulfilling a request.

You may also ask us to remove you from our puppy-interest or email-update lists at any time.

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9. Privacy enquiries and complaints

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If you have a question or concern about how we have handled your information, please contact us. We will review your enquiry and respond within a reasonable period.

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Southern Suns MAS
West Gippsland, Victoria, Australia
Email: info@ssmas.com.au
Phone: 0428 838 989
Website: www.ssmas.com.au

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10. Changes to this policy

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We may update this Privacy Policy when our practices, services or legal obligations change. The current version will be published on this website with its latest revision date.

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